Last updated: August 2026

Thank you for shopping with Myla Jean. We take care when preparing and packaging every order and aim to dispatch your purchase as quickly as possible.

Where We Deliver

Myla Jean currently delivers to:

• United Kingdom
• Selected European countries

Available delivery options and charges will be displayed at checkout.

Order Processing

We aim to process and dispatch orders within 1–2 working days.

Orders placed on weekends or UK bank holidays will normally begin processing on the next working day.

During particularly busy periods, launches or promotional events, processing may take slightly longer.

UK Delivery

UK orders are normally sent using Royal Mail or another appropriate delivery provider where necessary.

The available delivery services and applicable charges will be displayed at checkout.

Where tracking is available, tracking details will be provided following dispatch.

European Delivery

European orders will be sent using an appropriate international delivery service.

Delivery times vary depending on the destination and may be affected by customs processing or the local delivery service in the destination country.

Estimated delivery information will be provided where available, but delivery dates cannot be guaranteed unless expressly stated.

Customs, Import VAT & Duties

Orders sent outside the United Kingdom may be subject to import VAT, customs duties, handling charges or other local taxes in the destination country.

Unless expressly stated otherwise at checkout, these charges are not included in the price paid to Myla Jean and are the responsibility of the recipient.

We recommend checking the applicable rules in your destination country before ordering.

Delivery Charges

Delivery charges are calculated according to the destination and delivery service and will be displayed at checkout before payment.

European Union – Standard International Delivery: £14.99 (5–8 business days).

Where Myla Jean offers free delivery above a specified order value, the qualifying destination and order value will be clearly stated on our website.

Delivery times are estimates and international orders may occasionally be delayed by customs or circumstances outside our reasonable control.

Delivery Address

Please ensure that your delivery address is complete and accurate before submitting your order.

If you notice an error after ordering, please contact us as soon as possible. We will try to make the change where possible, but we cannot guarantee that an address can be amended once an order has entered the dispatch process.

Delayed or Missing Orders

International deliveries can occasionally take longer than expected due to customs or circumstances outside our reasonable control.

If your order has not arrived within the expected timeframe, please contact us with your order number and we will assist you in investigating the delivery.

Nothing in this policy affects your statutory consumer rights.

Lost or Damaged Parcels

If you believe your parcel has been lost in transit, please contact us so that we can investigate with the delivery provider.

If your parcel or its contents arrive damaged, please contact us as soon as reasonably possible with your order details and, where appropriate, photographs of the damage.

We will deal with lost or damaged orders in accordance with applicable consumer law.

Returns

Information about returning an item can be found in our Returns & Refunds Policy.

Customers returning an item from outside the UK should follow the return instructions provided by Myla Jean before sending the parcel.

Contact Us

If you have any questions regarding delivery, please contact us using the contact details provided on our website and include your order number where applicable.

Myla Jean

Traditional childrenswear, thoughtfully chosen.